Frequently asked questions
Minimums, quotes, turnaround, rush, proofs and what we make, answered in one place. Based in Phoenix, factory-direct, 20+ years of experience.
Questions, answered.
Not seeing yours? Email hello@superluxemerch.com or call 480-248-3379.
Get a quoteWhat's the minimum order?
Our minimum order is 50 pieces.
How fast will I get a quote?
Quotes come back within 24 hours.
How long does production take?
Standard turnaround is 7-10 business days after proof approval and payment. It can be quicker if needed, so tell us your deadline.
Do you offer same-day rush?
Same-day rush for shirts is sometimes possible if your order is in by 10 AM Phoenix time, production is available and the blanks can be sourced in Phoenix. Rush adds 100% to the printing cost (not the blanks). Hats are not available for next-day rush.
Do I get a proof before you print?
Yes. You get a digital proof before print, and nothing prints until you approve it.
What artwork do I need to send?
Please send finished artwork. We print and embroider your artwork as supplied.
What do you make?
Screen printing, embroidery on Barudan machines, patches and hats, plus fulfillment: we pack, bag and label your order.
Do you offer a sample credit?
Yes. We offer a 50% sample credit with a 7-day window.
Are you a factory or a middleman?
We're factory-direct, based in Phoenix, with 20+ years of experience and 50,000+ pieces a month.
Do you offer USA-made options?
USA-made is available for hats and tee options. Ask for a USA-made quote when you contact us.
How much does it cost?
It depends on your art, number of colors, blanks and quantity. See our pricing examples for ballpark prices on common orders, or request a quote.
How do I contact you?
Email hello@superluxemerch.com or call 480-248-3379. We're based in Phoenix, Arizona.
Ready to start?
Get a quote.
Send your finished artwork, quantities and deadline. 50-piece minimum, quotes within 24 hours. See our pricing examples for ballpark prices.