Careers at Superluxe Merch

We're hiring in Phoenix.

Superluxe Merch is an embroidery and fulfillment company headquartered in Midtown Phoenix. Our team runs every order start to finish for major brands and indie artists, 50,000+ pieces a month. If you're hardworking and care about quality, we want to meet you.

We're hiring in Phoenix. | Superluxe Merch, Phoenix AZ
Why Superluxe Merch

Do work you're proud of.

We're a dedicated, professional team producing high-quality embroidery and fulfillment for clients nationwide. We take pride in setting a high bar, delivering outstanding work on time and treating every client's order as our own.

50,000+

pieces a month

Run by our team and shipped from our Phoenix warehouse for major brands and indie artists alike. The work you do here ships to clients nationwide.

The Superluxe Merch shop floor in Phoenix, AZ

A real team you can count on

Our team runs every order start to finish, and every order ships from our warehouse in Midtown Phoenix.

Paid time off

Find the ideal work/life balance with paid time off, on a team committed to both productivity and enjoyment.

Happy employees

A fun workplace where passion meets purpose. We do what we love and love what we do.

Sustainability

Be part of a shared vision that paves the way for a brighter, more sustainable future.

Open roles

Who we're looking for.

Hardworking, motivated people who share our passion for quality. Great teammates here communicate well, thrive in a fast-paced shop and multitask effectively. If you want to join a team that's passionate about excellent customer service, we want you.

Embroidery$20 / hour

Embroidery Machine Operator

You run our multi-head embroidery machines, hoop garments and hats, and check every piece so it ships looking right.

  • Hands-on, on your feet and detail-focused

What you’ll do

  • Hoop garments, hats and patches accurately
  • Load designs and set up thread colors
  • Run and monitor multi-head embroidery machines
  • Trim, inspect and quality-check finished pieces
  • Spot and fix thread breaks and registration issues
  • Keep machines clean and maintained
  • Hand finished orders to fulfillment

What you bring

  • Embroidery machine experience preferred, or willingness to learn
  • Strong attention to detail
  • Able to stand for long periods and lift up to 40 lbs
  • Reliable, organized and a good teammate
Fulfillment$15–$19 / hour

Fulfillment Specialist

You process and ship orders for our stable of high-volume online clothing companies, check in new shipments and keep inventory accurate at all times.

  • Heavy lifting involved when adjusting inventory placement

What you’ll do

  • Process customer orders
  • Prepare and package items for shipment
  • Ensure the accuracy of order processing and fulfillment
  • Track and manage inventory levels
  • Maintain shipping records
  • Check in new shipments and report discrepancies
  • Adjust inventory placement
  • Provide customer service as needed

What you bring

  • High school diploma
  • Prior experience in order processing and shipping
  • Knowledge of inventory tracking systems a plus
  • Strong attention to detail
  • Excellent communication and customer service skills

Don't see your role? Our application also lists Graphic Designer and other positions. Apply here

The day

What the day looks like.

Hands-on, fast-paced and built around quality. Here is what the work involves.

In embroidery

Hoop, run and inspect embroidered tees, hats and patches on our multi-head machines, and keep every stitch clean and on spec.

In fulfillment

Process and pack orders for high-volume online clothing companies, check in new shipments, report discrepancies and keep inventory accurate.

Across the shop

Attention to detail, clear communication and multitasking in a fast-paced environment, with quality control checks built into every step of every order.

How to apply

Ready to apply?

Fill out our short application or email your resume. Interviews are by appointment at our Phoenix shop.

  1. Fill out the application

    Head to our application page and tell us the position you’re interested in, your years of experience, your phone number and the date you’re available.

  2. Or email your resume

  3. Schedule an interview

    Interviews are by appointment, Monday to Friday, 9am to 4pm, at our shop in Midtown Phoenix, AZ. Questions? Call 480-248-3379.

Ready to join the crew?
Apply today.

Help us keep raising the bar for custom merch.